Exchange/Replacement Policy

Rahat Organic Store warrants its products to be free of defects in material for 7 days from the shipment date unless otherwise noted.

Please note that all exchanges or repair requests must be accompanied by any of the following:

  • Order Number must be provided for exchange/replacement. 
  • Items must be returned in the original packaging 
  • Exchange and Replacement will be accepted within 7 Days. 
  • If any product which is to be exchanged, is not currently in our stock, it can be credited. 
  • We reserve the right to reject the exchange or return requests.

ITEMS THAT CANNOT BE RETURNED

  • If the product is not complete or if even a single item is missing. 
  • If the product is customized according to size, style. 
  • If the product got damaged even a bit. 
  • The discounted sale merchandise cannot be returned.

PROCEDURE FOR RETURN & EXCHANGE

For exchanging or returning any of your purchased items please email at rahatorganicstore@gmail.com, our customer care representative will get back to you within next 24-48 hours on working days (Monday to Saturday). You can return the item to our provided address, please note the courier cost of returning the item will be borne by the customer. In case the item is damaged or not according to customer wish,rahat organic store will cover the return shipment charges by picking the goods up from your given address through courier and in case if you have to pay the return fee than you will get the refund or the amount will be adjusted in the next order. Please note that we do not accept the returns for those products that are not purchased through rahat organic store.

Contact Details

https://rahatorganix.pk
rahatorganicstore@gmail.com
Tel: 0309-3332514 / 0309-3337946

  • Our Mission

    To inspire a natural wellness lifestyle rooted in purity and balance.We strive to offer authentic herbal solutions that honor traditional healing wisdom.By thoughtfully blending time-tested remedies with modern health needs,we aim to support healthier, more mindful living—naturally and responsibly.

  • Our Promise

    To become Pakistan’s most trusted wellness brand, combining traditional herbal wisdom with modern organic living.

    We aim to help people live healthier, naturally, through pure, locally sourced, and science-backed organic remedies.

  • Sourcing Strategy

    Find certified suppliers within Pakistan (ideally for herbs, honey, seed suppliers) to lower import costs.Ensure lab test reports/purity / organic certification for all products you want to highlight “wellness/efficiency” items.